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Service Contract SB – 4/1

Information Management Specialist

21 January 2024
Jerusalem
PDF icon ims-vacancy-announcement.pdf, PDF icon p11-form.pdf

In Palestine, UNFPA has responsibility for leading GBV AoR, called “GBV Sub-Cluster”, under the Protection Cluster. In collaboration with the GBV sub-cluster coordinator, the incumbent will support UNFPA/GBVAoR in an inter-agency capacity to ensure a robust and well-functioning information management system for GBV response that promotes the highest standards of GBV ethical data management, in line with global guidance, as well as also support the information management needs of the Sexual and Reproductive Health (SRH) Task Team, led by UNFPA (and a sub-working group of the Health Cluster), as needed. 

MAJOR DUTIES AND RESPONSIBILITIES:

Under direct supervision of the GBV sub-cluster coordinator, the Information Management Specialist (IMS) will provide technical support to ensure that up-to-date information necessary for effective GBV programming and coordination is collected, used, stored, and shared, in line with relevant standards. The IMS will support the GBV AoR to make informed, evidence-based strategic, and programmatic decisions for GBV programming based on the collected and analyzed information on the scale/scope and coverage of the GBV responses at the state level and the needs of affected populations. The GBV IMS will provide technical guidance, and mentoring, and collaborate closely with the GBV AoR Coordinator and the gender and GBV program lead. The IMS will also support the information management needs of the SRH Task Team, as needed.

Support Coordination and Service Delivery

  • In consultation with the GBV AOR partners, develop/update the IM strategy which defines how data is collected, collated, analyzed, and shared, and the ethical and safety standards in GBV data management.
  • Conduct mapping of all actors (national and international organizations as well as local community-based institutions) working on GBV prevention and response using the 4Ws matrix.
  • Conduct periodic mapping of multi-sectoral GBV service providers and existing and potential referral mechanisms, identifying details of the specific types of response services (entry points), their locations, and service providers’ contact details to establish/update/strengthen referral pathways for GBV survivors.
  • Conduct analysis of the service mapping data to identify key gaps in terms of availability, accessibility, quality of services as well as issues of duplications to assist the GBV AOR coordination in developing mechanisms to address them.
  • Manage information flows and dissemination in a timely and appropriate way, including up-to-date contact/mailing lists, shared information repositories (such as Google Drive and Dropbox), humanitarian websites, and other platforms.
  • Support GBVIMS roll-out
  • Organize and maintain safe and accessible systems for the exchange of information about GBV standards/guidelines, assessments, resource mobilization processes, and coordination.
  • Represent the GBV AOR in the Information Management Working Group (IMWG) meetings; and work with relevant clusters, including protection (led by OHCHR), child protection (led by UNICEF), the Inter-Cluster Coordination Group (led by OCHA), health (led WHO and MoH) and relevant stakeholders (national and international NGOs and community- based organizations) to exchange and analyse relevant information.
  • Support the GBV AOR partners in applying GBV guiding principles (safety, non-discrimination, confidentiality, and informed consent) as keystones of safe and ethical data management, including not seeking or disclosing unauthorized information that could be misconceived as the prevalence of GBV
  • Contribute to advocacy and communication materials (key messaging/briefing notes/talking points, etc.) developed by the GBV AOR to help a better understanding of the GBV needs due to the humanitarian crisis as well as the gap in the response and financial requirements.

Capacity Building

  • Conduct periodic capacity-building surveys among the GBV AOR partners to assess the level of partners’ capacity in different relevant thematic areas (including IM), identify capacity-building/training needs, and map out existing initiatives and resources. 
  • Facilitate IM capacity-building support to the GBV AoR partners to ensure timely and quality data collection, storage, analysis, dissemination, and usage in line with relevant safety and ethical guidelines. (e.g. training, one-to-one support, learning sessions during GBV AOR meetings, refresher sessions, etc.)  
  • Develop/update guidance notes on the GBV AoR 4W monitoring tool, including response indicators definition and how to use the tool.

Needs Analysis, Strategic Decisions, and Response Planning 

  • Identify/update the GBV AOR information needs and appropriate methods/available data sources to facilitate informed strategic decisions and effective response planning. 
  • Support the GBV AOR in conducting an analysis of the severity of needs calculating the number of people in need (PiN) of GBV response and setting realistic and measurable targets for priority activities and locations.
  • Ensure GBV-specific indicators and questions are adequately and appropriately integrated into the existing and new inter-agency assessments including Displacement Tracking Matrix (DTM) , Site Reports (SR), protection monitoring, etc.
  • Map out and review available qualitative and quantitative secondary data sources to assist the GBV needs analysis and identify information gaps.
  • Participate in relevant GBV-related assessments/data gathering initiatives to provide direct technical support on the GBV in emergency assessment methodologies and the ethical considerations based on the WHO Ethical and safety recommendations for researching, documenting, and monitoring sexual violence in emergencies 
  • Support review and adaptation of the GBV rapid assessment tools to ensure coherent and quality use of common assessment tools amongst partners.
  • Consolidate and analyze information/data on the GBV-related needs, vulnerability, and capacities of the population affected by the crisis from secondary data review, existing multi-sectoral assessments, DTM, GBV response monitoring data, and GBV-specific assessment.
  • Represent the GBV AOR in a joint intersectoral needs analysis team/working group.

Response Monitoring and Reporting 

  • Support the GBV AOR in developing/revising its response monitoring plan; setting up appropriate indicators and measurements; and establishing/strengthening effective data management tools and systems for tracking progress against response targets.
  • Work with the GBV AOR partners to maintain timely monitoring and reporting practices to update achievements and gaps in activity implementation/service delivery. 
  • Collect, compile, and clean the weekly GBV 4W data and share it with the relevant partners including the protection cluster and OCHA.
  • Based on analysis of the GBV 4W and other response monitoring tools, prepare and share with the protection cluster and OCHA the GBV AOR’s updates/inputs for the periodic humanitarian situation report and response monitoring dashboard. 
  • Develop and disseminate regular information management products such as dashboards and maps to visualize analysis of the GBV response activities’ coverage, gaps, overlaps, and progress against the humanitarian response plan targets. 
  • Provide regular presentations/briefings on the IM products and data analysis during the GBV AOR coordination meetings.   
  • Project proposals, internal and external situation reports (SitReps), bulletins, GBV risk assessments, health needs overviews (HNO), strategic response plans (SRP), etc.

SRH TT Support

  • Undertake similar support to coordination, service delivery, capacity building, needs analysis, and response monitoring/reporting for the SRH TT, as needed.

Job Requirements:

Education:

  • Advanced University Degree in in computer/data science, statistics, GIS, demography, economics or the equivalent combination of education and experience in a related area. 
  • Required demonstrable professional experience in the area of Gender-Based Violence Information Management linked to Sub-Sector coordination.
  • Required in-depth understanding of current challenges surrounding global tools and guidance on GBV Information Management, in particular processes surrounding the HNO/HRP and inter-agency IM work streams.

Knowledge and Experience: 

  • 2-5 years’ professional experience in areas relevant to Information Management, analysis, and needs assessments.
  • Effectively uses quantitative and qualitative analysis as well as visualization methods, software and ability to produce and disseminate regular IM products tailored to appropriate audiences.
  • Proficiency in Excel and other data analysis tools, desktop editing and publishing software.
  • Knowledge of the UN system, the Cluster Approach and the Transformative Agenda.
  • Demonstrated skills in communication, and training and mentoring to GBV and non-GBV specialists in GBV IM standards and principles.
  • Strong interest and motivation for inter-agency coordination.

Languages: 

  • Fluency in oral and written English and Arabic. 

Please see the attached vacancy announcement for more information. 

Candidates are asked to submit a cover letter, and recent CV, and complete The UN Personal History Form / P11 form to palestine.hr@unfpa.org by closing date and time for applications Sunday, 21 January 2024 (Jerusalem time). Only those short-listed for the position will be contacted.